What happens when I make a reservation? When your reservation is complete, an Itinerary Number will be issued. This is the MOST important thing for you to keep. Use this Itinerary Number in any correspondence regarding your booking. (Additionally, a Confirmation Number is often provided - keep it too.) All completed reservations will be followed by an email citing the same Itinerary Number &, when applicable, a Confirmation Number. |
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How do I check on a pending reservation? You may view your reservation using the Reservation Service form above. |
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I'm in too big of a hurry to wait, what do I do? Our hotel reservations are made real time - booking confirmation should take only a few seconds. Customers are notified of the status of the reservation within approximately 2-4 hours. As always, there are sometimes delays. |
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When does the hotel itself receive my booking information?
- With our Special Internet Rates Rates, your reservation won't arrive at the hotel until 72 hours before your arrival date. Don't worry - the room is booked but the hotel simply does not know that you will be the person staying in it.
- For the "Additional Rates" we commonly make available, it takes at least 24 hours for your reservation details to be processed and recorded within the hotel. Once again, your room is booked but the hotel just hasn't entered your details into their computers quite yet.
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Will I receive written confirmation from the hotel? Written confirmation? No. The email confirmation you
receive is all you will
need. It displays your Itinerary
Number, hotel information, room rate, Confirmation Number,
and the individual hotel's cancellation policy. |
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